Call Center Agent Job in Kuwait

We are looking for a dedicated Call Center Agent to join our team in Ardiyah, Kuwait. The successful candidate will provide exceptional customer service by answering inquiries related to products, pricing, and availability. This is a full-time position that requires strong communication skills and the ability to manage a high volume of customer interactions effectively.

Duties:

• Provide expert answers to questions about products, pricing, and availability.
• Identify and address customer needs to ensure satisfaction.
• Respond quickly and accurately to a large volume of customer inquiries via inbound and outbound calls, emails, and chats.
• Log and document customer issues and resolutions in the customer database.
• Collaborate with team members to improve customer service processes and resolve issues efficiently.

Requirements:

• Experience: 1-2 years in a call center or customer service role.
• Nationality: Arab preferred.
• Qualification: Graduation or Diploma.
• Excellent communication skills in both Arabic and English.
• Ability to manage multiple inquiries simultaneously and work in a fast-paced environment.

Advantages:

• Full-time position with flexible working hours.
• Opportunity to work in a dynamic environment with a supportive team.
• Competitive salary and benefits package.

Submission Steps:

1. Ensure you meet the experience and qualification requirements.
2. Interested candidates should send their resume to career@daralteebkw.com and contact +965 94029833 for further details.