Cosmetology Sales Specialist

DIGITAL FALCON is a leading provider of cosmetology products and services, dedicated to enhancing customer experiences through exceptional service and quality offerings. We are seeking a motivated Cosmetology Sales Specialist to join our dynamic team and help us achieve our sales and customer satisfaction goals.

Job Briefing:
As a Cosmetology Sales Specialist, you will be responsible for managing customer interactions, promoting our cosmetology products, and driving sales. You will play a crucial role in ensuring customer satisfaction by providing information about our services and assisting with reservations and membership sales.

Duties:

Customer Interaction:

• Manage online and phone reservations, ensuring efficient booking processes.
• Inform customers about payment methods and verify their credit card information for transactions.
• Register guests by collecting necessary information upon their arrival.
• Welcome guests and provide them with information about our gym and services.

Sales and Membership Management:

• Maintain membership sales and retention programs to meet or exceed financial goals.
• Perform closing procedures for membership sales, including application and contract processing.
• Respond to clients’ complaints and inquiries in a timely and professional manner, ensuring customer satisfaction.

Administrative Tasks:

• Keep accurate records of customer interactions and sales activities.
• Collaborate with the sales team to identify opportunities for upselling and cross-selling.

Team Collaboration:

• Work closely with other team members to ensure seamless customer service and sales processes.
• Participate in training sessions to improve product knowledge and sales techniques.

Requirements:

• Work experience as a Front Desk Agent, Receptionist, Sales Representative, or a similar role in the cosmetology or beauty industry.
• Strong customer service attitude with a focus on enhancing customer experiences.
• Excellent communication and organizational skills.
• Proficient in English, both written and spoken; knowledge of Arabic is a plus.
• Flexible to work on a rotational basis, including weekends and holidays.
• Previous sales experience is highly desirable.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and career advancement.
• A supportive work environment that encourages teamwork and collaboration.
• Employee discounts on our products and services.

Submission Steps:

1. Submit your resume and a cover letter outlining your relevant experience and skills.
2. Shortlisted candidates will be contacted within 1-2 weeks for an interview.
3. Successful candidates will receive a formal job offer detailing responsibilities, compensation, and benefits.

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