Operations Officer – Exchange Company
We are looking for an experienced Operations Officer to join our team at a leading exchange company in Farwaniya. This…
We are looking for an experienced Operations Officer to join our team at a leading exchange company in Farwaniya. This full-time role is ideal for individuals who are skilled in managing operations and providing exceptional customer service. If you have a passion for the financial services industry and meet the qualifications below, we encourage you to apply!
Key Responsibilities
As an Operations Officer, your primary responsibilities will include:
- Managing daily operations related to currency exchange and ensuring compliance with relevant regulations.
- Interacting directly with internal customers and business areas, providing assistance via phone, electronically, or face-to-face.
- Responding promptly and professionally to customer inquiries, resolving issues efficiently to enhance customer satisfaction.
- Collaborating with team members to optimize processes and improve service delivery.
- Maintaining accurate records and reports related to operations and transactions.
Qualifications
To be considered for the Operations Officer position, candidates must meet the following criteria:
- Experience: A minimum of 2 years of experience in managing operations within the exchange or financial services sector.
- Customer Service Skills: Strong interpersonal skills and the ability to communicate effectively with clients and colleagues.
- Problem-Solving Abilities: Quick and effective decision-making skills to address customer inquiries and operational challenges.
- Attention to Detail: High level of accuracy and attention to detail in managing transactions and record-keeping.
- Adaptability: Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
Benefits
This position offers several benefits, including:
- Competitive salary and benefits package.
- Opportunity to work in a dynamic and growing company within the financial services sector.
- Professional development and growth opportunities.
Application Process
If you are interested in applying for the Operations Officer position, please follow these steps:
- Submit Your Application: Send your CV and cover letter to HR@ALDHARY.NET.
- Prepare for the Interview: Be ready to discuss your experience and how it relates to the responsibilities outlined in this job description.